Support Bee – great ticketing system and knowledge base for Domino Design

Customer service is important for any and every artist and cultural entrepreneur. So for a long time I have searched for an affordable yet professional way to let visitors create tickets on my website. And as an artist you might have to work with a tight budget. So at last I found a great ticket-service: Support Bee – a great ticketing system for Domino Design. What is great about Support Bee is that they have a free plan as well. So as a one-man company or as an artist I can get an easy way to step in. So I say: Support Bee – great ticket system and knowledge base for Domino Design. Since years I wanted a professional ticket system for visitors and clients of my website. But with Support Bee I got more then that: I also can build my knowledge base in a professional manner. This means that I can guide a customer through different processes within my website. In fact a knowledge base is a complete website in itself. It is important to be able to offer good communication with your customers.

Ticketing system

Support Bee – a great ticketing system for Domino Design. Even within the free plan I get the benefits of many features of the ticket system. I can place an icon on each page that I choose and when people click on it they can create a ticket which comes in my backoffice in a very orderly way. Everything is tracked and archived until the ticket is solved. I managed to create my own beautiful icon on which people can click, which you can do too if you’re a bit handy.

Knowlegde base

But with Support Bee I got more then that: I also can build my knowledge base in a professional way. This means that I can guide a customer through different processes within my website. In fact a knowledge base is a complete website in itself. It is important to be able to offer good communication with your customers.

I always love things on my website to work easy and simple. So this system works for me.